About
Results-driven Techno-Functional Product Delivery Manager with 16+ years of experience in large-scale digital transformation, AI/ML solutions, and SaaS-based product delivery across enterprise and government domains. Proven leader with a track record of managing ₹300 Cr+ programs, spearheading initiatives that directly impacted over 10 million users while ensuring 100% audit compliance. Adept at bridging technical and business requirements, defining product architecture, and leading end-to-end agile execution from concept to launch to drive measurable product outcomes through data-driven decision-making.
Work
Delhi, Delhi, India
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Summary
Led digital transformation initiatives and product delivery for national skilling programs, driving significant user impact and operational efficiencies.
Highlights
Spearheaded the delivery of ₹300 Cr+ national skilling initiatives, directly impacting over 10 million users while maintaining 100% audit compliance.
Directed the development and rollout of the Skill India Digital Hub (SIDH), integrating five national platforms and streamlining operations by 45%.
Deployed AI-powered course/job recommendation engines and introduced OpenAI-based multilingual chatbot support, increasing platform engagement by 40% and cutting query response time by 60%.
Migrated over 20 million records with zero downtime using AI-powered anomaly detection and automated data pipelines, enhancing data trust and system interoperability.
Reduced operational expenses by 25% through strategic vendor consolidation and workflow automation, while leading cross-functional teams of 60+ members.
Bengaluru, Karnataka, India
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Summary
Managed the implementation of the Skill India portal, ensuring high-quality delivery and adherence to project timelines and technical standards.
Highlights
Led the Skill India portal implementation, overseeing 50+ engineers and ensuring strict SLA adherence and successful User Acceptance Testing (UAT) delivery.
Coordinated backlog grooming, sprint planning, and comprehensive project reporting using JIRA and OKRs to optimize agile workflows.
Conducted detailed technical assessments for requirement feasibility and collaborated with architects to drive robust solution design.
Owned techno-functional documentation, playing a pivotal role in ensuring comprehensive solution design and deployment readiness.
Noida, Uttar Pradesh, India
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Summary
Defined and managed feature roadmaps for digital skilling platforms, significantly reducing time-to-market through agile methodologies.
Highlights
Defined and managed comprehensive feature roadmaps for digital skilling platforms, facilitating stakeholder reviews and iteration planning.
Delivered 20+ features per sprint by working closely with engineering and design leads, ensuring rapid product iteration and quality.
Reduced time-to-market by 28% through implementing UAT automation and continuous feedback loops, enhancing development efficiency.
Bengaluru, Karnataka, India
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Summary
Managed the development and launch of multilingual LMS platforms, enhancing learning outcomes and user engagement.
Highlights
Launched multilingual, mobile-first LMS platforms that achieved adoption by over 3 million learners.
Built predictive dashboards and gamified learning modules, boosting course completion rates by 32%.
Evaluated, procured, and integrated third-party solutions, significantly improving system interoperability and overall learning outcomes.
Languages
English
Hindi
Skills
Product Management
Product Lifecycle Management, SaaS Product Management, GTM Strategy, UX Strategy, Mobile-First Product Development, RFP to Delivery Execution, Product Architecture Design, Tech Stack Selection.
Agile Methodologies
Agile Delivery (Scrum, SAFe), JIRA, Trello, Confluence, MS Project, Aha!.
Technical Leadership & AI/ML
Technical Architecture Design, Tech Stack Selection, Platform Scalability, AI/ML & Generative AI Integration, Generative AI Tools: ChatGPT, Copilot, Perplexity, Gemini.
Data & Analytics
Business Intelligence (Power BI, SQL), Business Analysis, KPI Design, Excel (Advanced).
Compliance & Governance
Data Governance, Compliance (DPDP, ISO 27001, UIDAI, GIGW), Risk Mitigation.
Leadership & Stakeholder Management
Cross-Functional Team Leadership, Stakeholder Engagement, Vendor Management, People Leadership & Team Management.
Operations & Processes
P&L Ownership, Process Automation, End-to-End Delivery.
APIs & Integration
RESTful APIs, Postman, Swagger, SOAP APIs.
Prototyping & Design
Figma, Lucidchart, Adobe XD.